data not found

data not found

Get Answers on Resident Premier Program

Can I enroll myself in the Resident Premier Program?

  

No, the Resident Premier Program is not self-enrollable. Enrollment is assigned by the Signature pricing team based on eligibility criteria.

Can I sign up for Resident Premier on the website?

  

No. The Resident Premier Program is not available for direct enrollment via the website. It is automatically assigned by the pricing team during onboarding.

What disqualifies a resident from the Resident Premier Program?

  

Residents enrolled in any other Signature pricing program are not eligible for Resident Premier. Additionally, those with expired or holdover lease agreements lose access to the program’s benefits.

What is the Signature Resident Premier Program?

  

The Resident Premier Program is a pricing program designed to offer better-than-retail pricing for residents with small residences at Signature locations. It is not a membership program and cannot be enrolled in directly by residents.

Who is eligible for the Resident Premier Program?

  

To be eligible, residents must have an active rental agreement. The pricing team assigns the Resident Premier Program during the onboarding process based on the resident’s profile and agreement terms. It is not available for large companies with custom-negotiated pricing.

How do I sign up for the Resident Premier Program?

  

New residents are automatically enrolled in the program during onboarding—if they are not already part of another pricing program. The pricing team handles this setup based on the resident’s documentation and rental agreement.

What documentation is needed for enrollment?

  

Residents must submit company details, insurance, and other documentation, usually via DocuSign. Once reviewed, a rental agreement is signed, and the pricing program is assigned in CRM by the pricing team.

What happens if my lease expires or is in holdover?

  

Residents with expired or holdover leases are no longer eligible for Resident Premier benefits. A current and active lease is required at all times.

Why is it important to meet all lease requirements before applying for the Resident Premier Program?

  

Only residents with completed, active leases and who are not enrolled in other pricing programs are considered for Resident Premier. This helps maintain the program’s exclusivity and integrity.

Do I receive any materials explaining my benefits?

  

Yes. Enrolled residents should receive a PDF document and welcome email outlining the program benefits and pricing.

How do Home Base Discounts work?

  

Home-based residents often receive higher discounts than transient customers. Specifics depend on location and services.

What benefits are included in the program?

  

Benefits may include:

  • Discounted fuel and service rates
  • Free GPU on departure
  • Free Priority hangar space

What kind of cost savings can I expect with the Resident Premier Program?

  

The Resident Premier Program provides pricing lower than standard retail rates. Specific discounts vary by location and services used.

Which regions are covered under the Network Fuel Discounts?

  

The Resident Premier Program is currently only available to U.S.-based residents and at U.S. Signature locations. It is tailored for domestic operations and is not offered at international Signature FBOs.

Will I be charged for Resident Premier benefits?

  

If you're enrolled in the program, included benefits such as free GPU should not be charged separately.