Can I still win TailWins points if I am enrolled in BRAVO?
Yes, your TailWins account will not be affected by program membership.
What benefits does BRAVO offer?
BRAVO members receive:
Please visit the Signature Status | FBO Benefits for Flight Crew and Aircraft webpage for up-to-date information on status benefits.
What is BRAVO by Signature?
BRAVO by Signature offers the lowest non-negotiated prices to eligible operators. The program is designed specifically for small and medium sized operators purchasing without a direct pricing program with Signature.
Am I eligible for BRAVO if I am a resident with a hangar lease?
If you have an aircraft with an active lease, that specific tail is enrolled in Resident Premier pricing. Resident Premier offers you discounted home and on-the-road fuel prices. Any additional tails in your fleet (with no active lease) would be eligible for BRAVO.
Are any operators ineligible for this program?
Transport, Cargo, Military, and Government customers are not eligible for this program. Individuals and companies that act as trip planners, fuel brokers, or intermediaries between Signature and operators, such as contract fuelers, are also not eligible for BRAVO.
Do I qualify for the program?
This is a program for Part 91 or Part 135 operators who purchase less than 100,000 gallons of Jet A fuel annually. This program is not available for aircraft powered by Avgas.
Does BRAVO have any minimum purchase requirements to enroll?
No minimum purchases are required to enroll in this program. If you fly a turbine-powered aircraft, and meet the eligibility criteria, you are eligible to enroll. However, a customer must remain active and have at least one (1) flight to a Signature base within the previous consecutive 6 months and up-to-date pricing contacts listed on your account.
Can I enroll multiple tail numbers into the program?
Yes, all tail numbers listed as part of your company account and taking Jet A fuel will be eligible for BRAVO. If you have an aircraft with an active lease, that specific tail is enrolled in Resident Premier pricing. Resident Premier offers you discounted home and on-the-road fuel prices.
How do I change/update my information once enrolled in the program?
You can view your company details inside your Signature User portal at any time. Simply email our BRAVO Team to update contact information, tail numbers, and more.
How do I enroll?
You can request enrollment at the front desk for any of our US FBOs. You can also visit our BRAVO webpage for an easy step-by-step guide to enroll in BRAVO today! If you already have an account created, log in and submit your BRAVO enrollment request. If you do not yet have an account, create an account and add enrollment in the BRAVO program. This will take less than 5 minutes to complete, and enrollments are typically processed within three (3) business days.
How do I know if my company is successfully enrolled?
You will receive a confirmation email and will have the BRAVO badge activated on the account screen.
How long is the enrollment wait time for BRAVO?
Typically, enrollments are processed, and you can begin accessing benefits within three (3) business days from submission. If you do not see your enrollment finalized within this timeframe, please reach out to our BRAVO Team. You can expect a reply within one business day.
Is there a cost to enroll?
No, there is no cost to enroll; the program offers valuable benefits at no charge.
Will I receive BRAVO pricing while I wait for my enrollment to process?
BRAVO enrollment must have completed processing to receive your BRAVO benefits and additional program benefits.
Will my BRAVO membership expire?
As long as you are actively flying under one of your designated aircraft (a Signature operation has taken place within the last consecutive 6-month period) and we have current contact information on your account, your enrollment will automatically renew each year.
Are BRAVO members permitted to use their benefits for resale to other customers?
BRAVO Members are not permitted to use their benefits for resale to customers or potential customers. Individuals and companies that act as trip planners or middlemen between Signature and operators, such as contract fuelers, are ineligible for the BRAVO Program.
Can I use my BRAVO benefits at any Signature FBO?
Yes, benefits are valid at all Signature owned and operated FBO locations globally. Find our global FBOs by visiting Signature’s Locations page. For additional details, see our Terms and Conditions.
How can BRAVO invoices be paid?
BRAVO invoices can be paid with cash, American Express, Mastercard, Visa, the World Fuel AVCARD, Titan Aviation Co-Brand Card, or Signature Pay. Signature Pay is designed to simplify payments for flight departments, administrators, and flight crews, offering unmatched convenience and transparency – all without annual fees or hidden markups. Please visit the Signature Pay program page for application instructions.
How do I access my benefits as a BRAVO member?
Detailed pricing sheets are sent weekly to your email. Gold status is applied automatically. You can view your account details and access additional benefits in your Signature user portal. For help setting up your account, visit the BRAVO webpage. If you are not receiving your weekly pricing reports, please email our BRAVO Team and provide your updated email address.
How is BRAVO pricing communicated?
BRAVO fuel pricing for our US bases is sent every Tuesday by email and can be synced with fuel management platforms such as FuelerLinx, JetFuelX, JetInsight, and Professional Flight Management. To send pricing to Fuel Management platforms, a vendor-generated email address that is specific to your account is required. These can typically be found when logged in or by contacting the vendor directly.
BRAVO pricing on parking/handling at non-US bases will be sent upon enrollment and via email quarterly.
Where can I find additional Terms and Conditions for BRAVO?
Visit the BRAVO Terms & Conditions page.
Where do I reach out with questions?
You can email your questions to our BRAVO Team and you will receive a response within one (1) business day.