From the Dashboard, toggle to the Company Account tab.  In the “Already have a Company Account” card, select the “Request Access” button.  You will need to provide your Company Account number.  Your Company Account Number can be found on the upper left corner of your most recent Signature Aviation invoice. 

On the Dashboard, a card will be displayed that you have been invited to join the Company Account.  Click on Accept to join the Company Account.  Click on Decline to reject the invitation. 

Contact your Signature Sales Manager to request for your user account to be set up as the Operator Administrator.  Please include the email address used for your user account and company name and/or number. 

Contact websupport@signatureaviation.com for further assistance. Please include the email address used for your user account and company name and/or number. 

The Operator Admin on your Company’s account will need to assign a permission to your user account that will allow you to see the fleet reservations.  Please contact your Operator Admin to update the role assigned to your user account.

From the Dashboard, toggle to the Company Account tab.  In the “Request New Company Account” card, select the “Request Account” button to complete a form and Submit.  You will receive email updates on the status of your request. 

Contact websupport@signatureaviation.com for further assistance. Please include the Company Name that was submitted on the New Company Account form.  

Contact websupport@signatureaviation.com for further assistance. Please include the tail number and request for it to be removed from the current account.  

To invite Users to join the Company Account:

1. Click on Manage Users from the left navigation options.  
2. Click on the Invite New User option, enter the email address of who you would like to invite, and click on Send Invite.
3. After the invitation is sent, in Manage Users, enter email address that you sent the invite to and Search. The user account will return in the search results.
4. Click on Edit for the Role to assign the responsibilities desired for the user. 
5. Select the desired role and then click on Save.

The User will receive an email notification informing them of the invitation to join the Company Account.  A card will display on the Dashboard upon their next login to Accept or Decline the invitation. 

To create roles for your Company Account:

1. Click on Manage Roles from the left navigation options. 
2. Click on the Add Role button.
3. Select a Role Name from the dropdown to best describe the role.  If you select “Other” you will be required to enter a role name.
4. Once the role is selected, check the box next to the responsibilities that you want the role to have.
   • Manage Reservations will allow the user to manage all the fleet reservations.
   • Manage Roles and Permissions will allow the user to manage other users profiles and roles granted for the Company Account.
   • Note: if you want the user to only be able to manage the reservation(s) they created, do not check any of the boxes. 

Click on Manage Users from the left navigation options.  Change the Status to Active and then click on Search.  The active users will display below in the results. 

To modify a User on the Company Account

1. Click on Manage Users from the left navigation options.
2. Enter email address (or other search criteria) to find the desired user and click on Search.  The user account will return in the search results.
3. Click on View Details for the user account.
4. Next, click on Edit for the Role to assign the responsibilities desired for the user. 
5. Select the desired role and then click on Save.

To remove a User from your Company Account

1. Click on Manage Users from the left navigation options. 
2. Enter the search criteria to find the desired user and click on Search. If you do not know the user identification information, you can change the status to Active and then click on Search to see all Active user accounts for the Company Account. 
3. Locate the user account you want to remove and click on View Details button for the user account.
4. Click on the red trash can icon to remove the user.
5. A pop-up message will appear to confirm removal of this account. Click on Yes to confirm or No to cancel. 

From the Dashboard, toggle to the Company Account tab. Locate the Company Fleet card and click on View Details to see a list of the aircraft(s) on your Company Account.