Select Log In from the upper right corner of the page.

Note: If you currently have an account to view TailWins/Loyalty, you do not create a new account. Login to your existing account to view your User Dashboard.

If desired, you can sign up using your Social Account by selecting Apple or Google and follow the prompts.

Otherwise, select “Sign up now” to create your new Signature User Account.

1. Enter your email address and select Send Verification Code
2. Enter the verification code from the email that you received and select Verify Code
3. Once the email address is verified, select Continue.
4. Create a password and enter your first name and last name, then select Create.
5. You will be redirected to the Dashboard where you will receive a pop up to review and accept the terms and conditions.

Password requirements: 8-16 characters, containing 3 out of 4 of the following: Lowercase characters, uppercase characters, digits (0-9), and one or more of the following symbols: @ # $ % ^ & * - _ + = [ ] { } | \ : ' , ? / ` ~ " ( ) ; .

Select Log In from the upper right corner of the page.

1. Select Forgot your password? [Button with link to Forgot your password page]
2. Enter your Email Address associated with your user account and select Send Verification Code.
3. Enter the verification code received and select Verify Code.
4. If verified, you will receive a confirmation message.
5. Select Continue.
6. Enter your New Password and Confirm New Password, then select Continue.
7. You will be redirected to the User Dashboard.

Password requirements: 8-16 characters, containing 3 out of 4 of the following: Lowercase characters, uppercase characters, digits (0-9), and one or more of the following symbols: @ # $ % ^ & * - _ + = [ ] { } | \ : ' , ? / ` ~ " ( ) ; .

Your personal information will be stored on the Signature Account in My Profile. Access My Profile directly and complete the desired changes through the green circle with your first name letter in the top right of the page and select edit profile. 

Please contact the Signature Aviation Website Support team at websupport@signatureaviation.com to have your user account unlocked.

Members can choose to validate their identity by receiving a code through text or email on the registered user account contact information (phone number or email address, respectively).

Please contact the Signature Aviation Website Support team at websupport@signatureaviation.com or call us at +1 407 206 8407 for further assistance. 

From the Dashboard, toggle to the Company Account tab.  In the “Request New Company Account” card, select the “Request Account” button to complete a form and Submit.  You will receive email updates on the status of your request. 

Contact websupport@signatureaviation.com for further assistance. Please include the Company Name that was submitted on the New Company Account form.  

Contact websupport@signatureaviation.com for further assistance. Please include the tail number and request for it to be removed from the current account.  

Please contact the Signature Aviation Website Support team at websupport@signatureaviation.com or call us at +1 407 206 8407 for further assistance. 

To invite Users to join the Company Account:

1. Click on Manage Users from the left navigation options.  
2. Click on the Invite New User option, enter the email address of who you would like to invite, and click on Send Invite.
3. After the invitation is sent, in Manage Users, enter email address that you sent the invite to and Search. The user account will return in the search results.
4. Click on Edit for the Role to assign the responsibilities desired for the user. 
5. Select the desired role and then click on Save.

The User will receive an email notification informing them of the invitation to join the Company Account.  A card will display on the Dashboard upon their next login to Accept or Decline the invitation. 

To create roles for your Company Account:

1. Click on Manage Roles from the left navigation options. 
2. Click on the Add Role button.
3. Select a Role Name from the dropdown to best describe the role.  If you select “Other” you will be required to enter a role name.
4. Once the role is selected, check the box next to the responsibilities that you want the role to have.
   • Manage Reservations will allow the user to manage all the fleet reservations.
   • Manage Roles and Permissions will allow the user to manage other users profiles and roles granted for the Company Account.
   • Note: if you want the user to only be able to manage the reservation(s) they created, do not check any of the boxes. 

Click on Manage Users from the left navigation options.  Change the Status to Active and then click on Search.  The active users will display below in the results. 

To modify a User on the Company Account

1. Click on Manage Users from the left navigation options.
2. Enter email address (or other search criteria) to find the desired user and click on Search.  The user account will return in the search results.
3. Click on View Details for the user account.
4. Next, click on Edit for the Role to assign the responsibilities desired for the user. 
5. Select the desired role and then click on Save.

To remove a User from your Company Account

1. Click on Manage Users from the left navigation options. 
2. Enter the search criteria to find the desired user and click on Search. If you do not know the user identification information, you can change the status to Active and then click on Search to see all Active user accounts for the Company Account. 
3. Locate the user account you want to remove and click on View Details button for the user account.
4. Click on the red trash can icon to remove the user.
5. A pop-up message will appear to confirm removal of this account. Click on Yes to confirm or No to cancel. 

From the Dashboard, toggle to the Company Account tab. Locate the Company Fleet card and click on View Details to see a list of the aircraft(s) on your Company Account. 

Please contact the Signature Aviation Website Support team at websupport@signatureaviation.com or call us at +1 407 206 8407 for further assistance.